Terms of Use
Zenlearn offers products and services provided by Fruitfusion Advisory LLP, a limited liability company incorporated in the India (LLPIN ACF-3644) (collectively, "Zenlearn," "us," "we," or "our"). These Terms of Use ("Terms") govern your use of our website, apps, and other products and services ("Services"). As some of our Services may be software that is downloaded to your computer, phone, tablet, or other device, you agree that we may automatically update this software, and that these Terms will apply to such updates. Please read these Terms carefully, and contact us if you have any questions, requests for information, or complaints. By clicking “I accept” (or for those who have not yet created an account, by using our Services), you agree to be bound by these Terms, including the policies referenced in these Terms. By using our Services, you agree to be bound by these Terms, including the policies referenced in these Terms.
THESE TERMS INCLUDE A MEDIATION AND CONCILIATION TERM, ARBITRATION AGREEMENT, WAIVER OF INTERNATIONAL JURISDICTION AND INDIAN LAWS APPLICABILITY WITH DELHI BEING THE COURT OF LAW FOR ANY LITIGATION OR TRIALS THAT APPLY TO ALL CLAIMS BROUGHT AGAINST ZENLEARN. PLEASE READ THEM CAREFULLY AS THEY AFFECT YOUR LEGAL RIGHTS: (1) YOU WILL ONLY BE PERMITTED TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF AGAINST US ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION; AND (2) YOU ARE WAIVING YOUR RIGHT TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF IN A COURT OF LAW OUTSIDE THE INDIAN JURISDICTION AND AGREE FOR DELHI, INDIA AS COURT OF LAW FOR ANY JUDICIAL PROCEEDINGS.
1. Using Zenlearn
Who May Use Our Services
Use by Minors Access to and use of the Zenlearn platform by individuals under the age of 14 must be under the supervision of a parent or legal guardian. In cases where the platform is used by students under the age of 18 through an educational institution, such use must be supervised by the institution and shall require prior consent from the student’s parent or legal guardian. It is the responsibility of the educational institution to obtain and maintain such consent. Zenlearn provides its services to the institution as a service provider and shall not be held responsible for obtaining parental or guardian consent directly from the end users. Additionally, you may use our Services only if you: • can form a binding contract with Zenlearn; • comply with these Terms, all applicable laws, and our policies, course-specific eligibility requirements, and any other policies that may be applicable from time to time (“Policies”); and • are over the age at which you can provide consent to data processing under the laws of your country. Certain regions and Content Offerings may have additional requirements and/or different age restrictions.
Any violation of our Terms, applicable laws, or Policies may result in your access to all or part of the Services being suspended, disabled, or terminated.
When you create your Zenlearn account, and when you subsequently use certain features, you must provide us with accurate and complete information, and you agree to update your information to keep it accurate and complete.
Our License to You
Subject to these Terms and our Policies, we grant you a limited, personal, non-exclusive, non-transferable, and revocable license right to use our Services. The rights granted herein are only for your personal, non-commercial use, unless you obtain our written permission otherwise. You also agree that you will create, access, and/or use only one user account, unless expressly permitted by Zenlearn, and you will not share access to your account or access information for your account with any third party. Using our Services does not give you ownership of or any intellectual property rights in our Services or the content you access.
Commercial Use
The use of our Services for any commercial purpose is strictly prohibited unless expressly authorized through a separate written agreement with Fruitfusion Advisory LLP. If you are an organization utilizing our Services, such use is governed by separate contractual terms specific to that engagement. These Terms of Use do not apply to or govern the relationship between your organization and Zenlearn. In the event of any inconsistency or conflict between these Terms of Use and the terms of a separate agreement entered into by any individual or organization with Zenlearn, the terms of the separate agreement shall prevail.
2. Content Offerings
Changes to Content Offerings
Zenlearn provides training programs, courses, and other educational content ("Content Offerings") to individuals, organizations, trainers, institutions, and other entities, regardless of designation. The platform also enables users to create, upload, and share their own content to deliver learning programs to end users. While Zenlearn strives to deliver high-quality Content Offerings, unforeseen circumstances may arise. Accordingly, Zenlearn reserves the right to cancel, interrupt, reschedule, or modify any Content Offerings, including but not limited to changes in the point value, weight, or format of any assignment, quiz, or assessment, either at its sole discretion or in accordance with the instructions of the relevant content provider. All Content Offerings are subject to the Disclaimers and Limitation of Liability provisions outlined below.
Academic Credit and Certification
Zenlearn may issue certificates of completion or other acknowledgments for certain Content Offerings; however, such certifications are not affiliated with or recognized by any accredited educational institution. Zenlearn is not registered as an educational institution under the laws of any jurisdiction or territory. Any academic credit or certification offered through the platform by a third-party user—such as an organization, trainer, or educational institution—is solely the responsibility of that user and must be supported by the appropriate licenses or accreditations held by them.
Even if a certificate or academic credit is issued by one institution or organization, there is no guarantee or presumption that it will be recognized by others. You agree not to claim or accept academic credit for completing a Content Offering unless you have received an official certificate of completion or equivalent documentation from Zenlearn. Neither Zenlearn, its instructors, nor its content providers are obligated to seek recognition or accreditation of Content Offerings by any educational authority or institution.
No Institutional Relationship
Except as expressly stated in the specific degree or program sections of the Zenlearn website or app, nothing in these Terms—or in your participation in any Content Offering provided by a Content Provider—shall be construed to:
(a) establish any formal relationship between you and the Content Provider; (b) enroll or register you as a student of the Content Provider or any of its affiliated institutions; or (c) grant you access to or the right to use any resources, services, or privileges of the Content Provider institution beyond participation in the specific Content Offering.
3. Your Content
User Content
The Services enable you to share your content, such as homework, quizzes, exams, projects, other assignments you submit, posts you make in the forums, and the like ("User Content"), with Zenlearn, instructors, and/or other users. You retain all intellectual property rights in, and are responsible for, the User Content you create and share. User Content does not include course content or other materials made available on or placed on to the Zenlearn platform by or on behalf of Content Providers or their instructors using the Services or Content Offerings. As between Zenlearn and Content Providers, such Content Offerings are governed by the relevant agreements in place between Zenlearn and Content Providers.
How Zenlearn and Others May Use User Content
To the extent that you provide User Content, you grant Zenlearn a fully-transferable, royalty-free, perpetual, sublicensable, non-exclusive, worldwide license to copy, distribute, modify, create derivative works based on, publicly perform, publicly display, and otherwise use the User Content. This license includes granting Zenlearn the right to authorize Content Providers to use User Content with their registered students, on-campus learners, or other learners independent of the Services. Nothing in these Terms shall restrict other legal rights Zenlearn may have to User Content, for example under other licenses.
We reserve the right to remove or modify User Content for any reason, including User Content that we believe violates these Terms or other policies including our acceptable user policy, privacy policy or any other policy.
Feedback
We welcome your suggestions, ideas, comments, and other feedback regarding the Services ("Feedback"). By submitting any Feedback, you grant us the right to use the Feedback without any restriction or any compensation to you. By accepting your Feedback, Zenlearn does not waive any rights to use similar or related Feedback previously known to Zenlearn, developed by our employees, contractors, or obtained from other sources.
4. Security
We care about the security of our users. While we work to protect the security of your account and related information, Zenlearn cannot guarantee that unauthorized third parties will not be able to defeat our security measures. Please notify us immediately of any compromise or unauthorized use of your account by emailing at care@zenlearn.ai
5. Third Party Content
Through the Services, you will have the ability to access and/or use content provided by instructors, other users, and/or other third parties and links to websites and services maintained by third parties. Zenlearn cannot guarantee that such third party content, in the Services or elsewhere, will be free of material you may find objectionable or otherwise inappropriate or of malware or other contaminants that may harm your computer, mobile device, or any files therein. Zenlearn disclaims any responsibility or liability related to your access or use of, or inability to access or use, such third party content.
6. Copyright and Trademark
Zenlearn respects the intellectual property rights of our users, Content Providers, and other third parties and expects our users to do the same when using the Services. We have adopted and implemented the Zenlearn Copyright and Trademark Policy below in accordance with applicable law.
7. Education Research
Zenlearn is committed to advancing the science of learning and teaching, and records of your participation in courses may be used for education research. In the interest of this research, you may be exposed to variations in the Content Offerings. Research findings will typically be reported at the aggregate level. Your personal identity will not be publicly disclosed in any research findings without your express consent.
8. Paid Services from Zenlearn
Zenlearn offers paid Services (e.g., course certificates for certain courses) for a fee. Unless otherwise stated, fees are quoted in local currency. You are responsible for paying all fees charged by or for Zenlearn and applicable taxes in a timely manner with a payment mechanism associated with the applicable paid Services. If your payment method fails or your account is past due, we may collect fees using other collection mechanisms. Fees may vary based on your location and other factors, and Zenlearn reserves the right to change any fees at any time at its sole discretion. Any change, update, or modification will be effective immediately upon posting through the relevant Services. Refunds may be available for paid Services as described in our Payments and Refund Policy below.
Degree, MasterTrack, and University Certificate Programs
The Services may allow you to enroll in Degree, MasterTrack, and University Certificate programs or similar programs offered by our Content Providers on the Zenlearn platform. Our Content Providers serve as the distance education providers of these programs and determine admissions, refund, and graduation or completion policies and requirements. Nothing in these Terms shall restrict the applicability to you of any institutional policies established by our Content Provider in connection with these programs (e.g., student codes of conduct); such policies shall supplement these Terms and to the extent there is a conflict between such policies and these Terms, as between you and our Content Provider, our Content Provider’s policies shall govern. Depending on the program, tuition and fee payments for these programs may be collected by Zenlearn or our Content Partners. If your payment method fails or your account is past due, we or our Content Partners may collect tuition and fees using other collection mechanisms. Tuition and fees may vary based on your location and other factors, and Zenlearn and its Content Partners reserve the right to change any tuition and fees for future semesters or equivalent payment periods at their sole discretion. Refunds may be available for paid Services as described in our Refund Policy below. You are encouraged to research and consider whether the tuition and fees required for Content Offerings align with your professional and financial goals.
Professional licensure, certification, and job requirements for various professions may vary in each state and country, and job requirements may vary by employer. Zenlearn does not guarantee licensure, certification or qualification for any profession or job on the basis of your completion of a Content Offering on Zenlearn. You are advised to research, understand and comply with the requirements in the applicable state and/or country in which you work or intend to work, and to investigate whether the Content Offering in which you intend to enroll meets your academic and/or professional needs before enrolling.
9. Modifying or Terminating our Services
We are constantly changing and improving our Services. We may add or remove functions, features, or requirements, and we may suspend (to the extent allowed by applicable law) or stop part of our Services altogether. Accordingly, Zenlearn may terminate your use of any Service for any reason. If your use of a paid Service is terminated, a refund may be available under our Refund Policy. We may not be able to deliver the Services to certain regions or countries for various reasons, including due to applicable export control requirements or internet access limitations and restrictions from governments, or for commercial or reputational reasons. None of Zenlearn, its Content Providers and instructors, its contributors, sponsors, and other business partners, and their employees, contractors, and other agents (the "Zenlearn Parties") shall have any liability to you for any such action. You can stop using our Services at any time, although we'll be sorry to see you go and any refunds will not be provided for any service terminated at your end.
10. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES AND ALL INCLUDED CONTENT ARE PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED. THE ZENLEARN PARTIES SPECIFICALLY DISCLAIM ANY AND ALL WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. THE COURSERA PARTIES FURTHER DISCLAIM ANY AND ALL LIABILITY RELATED TO YOUR ACCESS OR USE OF THE SERVICES OR ANY RELATED CONTENT. YOU ACKNOWLEDGE AND AGREE THAT ANY ACCESS TO OR USE OF THE SERVICES OR SUCH CONTENT IS AT YOUR OWN RISK.
11. Limitation of Liability
To the maximum extent permitted by law, zenlearn shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from: (a) your access to or use of or inability to access or use the services; (b) any conduct or content of any party other than the applicable Zenlearn party, including without limitation, any defamatory, offensive, or illegal conduct; or (c) unauthorized access, use, or alteration of your content or information. In no event shall Zenlearn's aggregate liability for all claims related to the services exceed INR 2000 or the total amount of fees received by Zenlearn from you for the use of paid services during the past three months, whichever is greater.
You acknowledge and agree that the disclaimers and the limitations of liability set forth in this terms of use reflect a reasonable and fair allocation of risk between you and Zenlearn, and that these limitations are an essential basis to Zenlearn's ability to make the services available to you on an economically feasible basis.
YOU AGREE THAT ANY CAUSE OF ACTION RELATED TO THE SERVICES MUST COMMENCE WITHIN 6 (SIX) MONTHS AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.
12. Export Controls
By using our Services, you are warranting that you are not located in, under the control of, a national of, or ordinarily resident in, any country that is subject to applicable Indian laws and regulations, or laws of your local jurisdiction, preventing Zenlearn from providing you access to the Services. Your location is determined by your physical location. Use of a virtual private network service, IP routing services, or other similar service for the purpose of circumventing these laws is strictly prohibited.
By using our Services, you are warranting that you are not named on, or controlled by anyone named on, any government prohibited, denied, unverified-party, sanctions, debarment, or exclusion list or export-controlled related restricted party list (collectively, “Sanctions Lists”). You will immediately discontinue your use of the Services if you, or a party exercising control over you, are placed on any Sanctions List. You also warrant that you will not export, re-export, or transfer the Services to any country against which the India has embargoed goods or services, or otherwise use the services in a manner that would be in violation of applicable laws. Notwithstanding anything to the contrary in these Terms, Zenlearn may suspend performance of or terminate any further obligations to you, effectively immediately if you are in breach of the obligations in this section or if the continued provision of our Services to you may, in our sole discretion, result in our commercial or reputational harm.
13. Indemnification
You agree to indemnify, defend, and hold harmless Zenlearn from any and all claims, liabilities, expenses, and damages (to the extent attributable to you under the applicable law), including reasonable attorneys' fees and costs, made by any third party related to: (a) your use or attempted use of the Services in violation of these Terms; (b) your violation of any law or rights of any third party; or (c) User Content, including without limitation any claim of infringement or misappropriation of intellectual property or other proprietary rights.
14. Governing Law and Venue
Except as provided below, the Services are managed by Fruitfusion Advisory LLP which is located in New Delhi, India. You agree that these Terms will be governed by the laws of the India, excluding its conflicts of law provisions.
In the event of any dispute that is not subject to binding arbitration, you and Zenlearn will submit to the personal jurisdiction of and exclusive venue in the state courts located in and serving India as the legal forum for any such dispute (except for small claims court actions which may be brought in the county where you reside).
These Terms shall not deprive you of any mandatory consumer protections under the law of the country to which we direct Services to you, where you have your habitual residence.
15. Dispute Resolution
If you reside in India or any other jurisdiction, you agree that any dispute, claim, or controversy arising out of or relating to your use of the Zenlearn platform shall first be attempted to be resolved amicably through direct communication. In such cases, you must notify the Co-founder and Designated Partner, Mr. Rohit Kumar, in writing at care@zenlearn.ai , clearly marked "Kind Attention: Mr. Rohit Kumar."
Upon receipt of such notice, the parties shall make a good-faith effort to resolve the dispute through mutual discussion. If the dispute is not resolved within 30 (thirty) days of receipt of the written notice, the matter shall be referred to mediation and conciliation in accordance with the applicable mediation laws of the State of Delhi, India.
If, after three mediation sessions, the dispute remains unresolved, either party may initiate legal proceedings. All such proceedings shall be subject to the exclusive jurisdiction of the High Court of Delhi. The parties expressly agree that arbitration shall not apply, and any legal recourse shall be pursued strictly under the laws applicable in the State of Delhi, India.
16. General Terms
Revisions to the Terms
We reserve the right to revise the Terms at our sole discretion at any time. Any revisions to the Terms will be effective immediately upon posting by us. For any material changes to the Terms, we will take reasonable steps to notify you of such changes, via a banner on the website, email notification, another method, or combination of methods. In all cases, your continued use of the Services after publication of such changes, with or without notification, constitutes binding acceptance of the revised Terms.
17. Severability & Waiver
If it turns out that a particular provision of these Terms is not enforceable, this will not affect any other terms. If you do not comply with these Terms, and we do not take immediate action, this does not indicate that we relinquish any rights that we may have (such as taking action in the future).
18. Content Providers
Our Content Providers and integrated service providers are third party beneficiaries of the Terms and may enforce those provisions of the Terms that relate to them.
19. Language
These Terms are written in English. Where Zenlearn offers translated versions, such translations are provided for convenience only. In the event of any conflict between the English version and any translated version, the English version shall prevail.
20. Children’s Privacy
If you are under the age required to provide consent in your jurisdiction, you may not use the Services unless supervised by a parent or legal guardian. In compliance with COPPA (Children’s Online Privacy Protection Act) and similar laws, Zenlearn does not knowingly collect personal data from children under the age of 13 without verifiable parental consent. If we learn that we have collected such data without consent, we will take appropriate steps to delete it.
THESE TERMS INCLUDE A MEDIATION AND CONCILIATION TERM, ARBITRATION AGREEMENT, WAIVER OF INTERNATIONAL JURISDICTION AND INDIAN LAWS APPLICABILITY WITH DELHI BEING THE COURT OF LAW FOR ANY LITIGATION OR TRIALS THAT APPLY TO ALL CLAIMS BROUGHT AGAINST ZENLEARN. PLEASE READ THEM CAREFULLY AS THEY AFFECT YOUR LEGAL RIGHTS: (1) YOU WILL ONLY BE PERMITTED TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF AGAINST US ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION; AND (2) YOU ARE WAIVING YOUR RIGHT TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF IN A COURT OF LAW OUTSIDE THE INDIAN JURISDICTION AND AGREE FOR DELHI, INDIA AS COURT OF LAW FOR ANY JUDICIAL PROCEEDINGS.
1. Using Zenlearn
Who May Use Our Services
Use by Minors Access to and use of the Zenlearn platform by individuals under the age of 14 must be under the supervision of a parent or legal guardian. In cases where the platform is used by students under the age of 18 through an educational institution, such use must be supervised by the institution and shall require prior consent from the student’s parent or legal guardian. It is the responsibility of the educational institution to obtain and maintain such consent. Zenlearn provides its services to the institution as a service provider and shall not be held responsible for obtaining parental or guardian consent directly from the end users. Additionally, you may use our Services only if you: • can form a binding contract with Zenlearn; • comply with these Terms, all applicable laws, and our policies, course-specific eligibility requirements, and any other policies that may be applicable from time to time (“Policies”); and • are over the age at which you can provide consent to data processing under the laws of your country. Certain regions and Content Offerings may have additional requirements and/or different age restrictions.
Any violation of our Terms, applicable laws, or Policies may result in your access to all or part of the Services being suspended, disabled, or terminated.
When you create your Zenlearn account, and when you subsequently use certain features, you must provide us with accurate and complete information, and you agree to update your information to keep it accurate and complete.
Our License to You
Subject to these Terms and our Policies, we grant you a limited, personal, non-exclusive, non-transferable, and revocable license right to use our Services. The rights granted herein are only for your personal, non-commercial use, unless you obtain our written permission otherwise. You also agree that you will create, access, and/or use only one user account, unless expressly permitted by Zenlearn, and you will not share access to your account or access information for your account with any third party. Using our Services does not give you ownership of or any intellectual property rights in our Services or the content you access.
Commercial Use
The use of our Services for any commercial purpose is strictly prohibited unless expressly authorized through a separate written agreement with Fruitfusion Advisory LLP. If you are an organization utilizing our Services, such use is governed by separate contractual terms specific to that engagement. These Terms of Use do not apply to or govern the relationship between your organization and Zenlearn. In the event of any inconsistency or conflict between these Terms of Use and the terms of a separate agreement entered into by any individual or organization with Zenlearn, the terms of the separate agreement shall prevail.
2. Content Offerings
Changes to Content Offerings
Zenlearn provides training programs, courses, and other educational content ("Content Offerings") to individuals, organizations, trainers, institutions, and other entities, regardless of designation. The platform also enables users to create, upload, and share their own content to deliver learning programs to end users. While Zenlearn strives to deliver high-quality Content Offerings, unforeseen circumstances may arise. Accordingly, Zenlearn reserves the right to cancel, interrupt, reschedule, or modify any Content Offerings, including but not limited to changes in the point value, weight, or format of any assignment, quiz, or assessment, either at its sole discretion or in accordance with the instructions of the relevant content provider. All Content Offerings are subject to the Disclaimers and Limitation of Liability provisions outlined below.
Academic Credit and Certification
Zenlearn may issue certificates of completion or other acknowledgments for certain Content Offerings; however, such certifications are not affiliated with or recognized by any accredited educational institution. Zenlearn is not registered as an educational institution under the laws of any jurisdiction or territory. Any academic credit or certification offered through the platform by a third-party user—such as an organization, trainer, or educational institution—is solely the responsibility of that user and must be supported by the appropriate licenses or accreditations held by them.
Even if a certificate or academic credit is issued by one institution or organization, there is no guarantee or presumption that it will be recognized by others. You agree not to claim or accept academic credit for completing a Content Offering unless you have received an official certificate of completion or equivalent documentation from Zenlearn. Neither Zenlearn, its instructors, nor its content providers are obligated to seek recognition or accreditation of Content Offerings by any educational authority or institution.
No Institutional Relationship
Except as expressly stated in the specific degree or program sections of the Zenlearn website or app, nothing in these Terms—or in your participation in any Content Offering provided by a Content Provider—shall be construed to:
(a) establish any formal relationship between you and the Content Provider; (b) enroll or register you as a student of the Content Provider or any of its affiliated institutions; or (c) grant you access to or the right to use any resources, services, or privileges of the Content Provider institution beyond participation in the specific Content Offering.
3. Your Content
User Content
The Services enable you to share your content, such as homework, quizzes, exams, projects, other assignments you submit, posts you make in the forums, and the like ("User Content"), with Zenlearn, instructors, and/or other users. You retain all intellectual property rights in, and are responsible for, the User Content you create and share. User Content does not include course content or other materials made available on or placed on to the Zenlearn platform by or on behalf of Content Providers or their instructors using the Services or Content Offerings. As between Zenlearn and Content Providers, such Content Offerings are governed by the relevant agreements in place between Zenlearn and Content Providers.
How Zenlearn and Others May Use User Content
To the extent that you provide User Content, you grant Zenlearn a fully-transferable, royalty-free, perpetual, sublicensable, non-exclusive, worldwide license to copy, distribute, modify, create derivative works based on, publicly perform, publicly display, and otherwise use the User Content. This license includes granting Zenlearn the right to authorize Content Providers to use User Content with their registered students, on-campus learners, or other learners independent of the Services. Nothing in these Terms shall restrict other legal rights Zenlearn may have to User Content, for example under other licenses.
We reserve the right to remove or modify User Content for any reason, including User Content that we believe violates these Terms or other policies including our acceptable user policy, privacy policy or any other policy.
Feedback
We welcome your suggestions, ideas, comments, and other feedback regarding the Services ("Feedback"). By submitting any Feedback, you grant us the right to use the Feedback without any restriction or any compensation to you. By accepting your Feedback, Zenlearn does not waive any rights to use similar or related Feedback previously known to Zenlearn, developed by our employees, contractors, or obtained from other sources.
4. Security
We care about the security of our users. While we work to protect the security of your account and related information, Zenlearn cannot guarantee that unauthorized third parties will not be able to defeat our security measures. Please notify us immediately of any compromise or unauthorized use of your account by emailing at care@zenlearn.ai
5. Third Party Content
Through the Services, you will have the ability to access and/or use content provided by instructors, other users, and/or other third parties and links to websites and services maintained by third parties. Zenlearn cannot guarantee that such third party content, in the Services or elsewhere, will be free of material you may find objectionable or otherwise inappropriate or of malware or other contaminants that may harm your computer, mobile device, or any files therein. Zenlearn disclaims any responsibility or liability related to your access or use of, or inability to access or use, such third party content.
6. Copyright and Trademark
Zenlearn respects the intellectual property rights of our users, Content Providers, and other third parties and expects our users to do the same when using the Services. We have adopted and implemented the Zenlearn Copyright and Trademark Policy below in accordance with applicable law.
7. Education Research
Zenlearn is committed to advancing the science of learning and teaching, and records of your participation in courses may be used for education research. In the interest of this research, you may be exposed to variations in the Content Offerings. Research findings will typically be reported at the aggregate level. Your personal identity will not be publicly disclosed in any research findings without your express consent.
8. Paid Services from Zenlearn
Zenlearn offers paid Services (e.g., course certificates for certain courses) for a fee. Unless otherwise stated, fees are quoted in local currency. You are responsible for paying all fees charged by or for Zenlearn and applicable taxes in a timely manner with a payment mechanism associated with the applicable paid Services. If your payment method fails or your account is past due, we may collect fees using other collection mechanisms. Fees may vary based on your location and other factors, and Zenlearn reserves the right to change any fees at any time at its sole discretion. Any change, update, or modification will be effective immediately upon posting through the relevant Services. Refunds may be available for paid Services as described in our Payments and Refund Policy below.
Degree, MasterTrack, and University Certificate Programs
The Services may allow you to enroll in Degree, MasterTrack, and University Certificate programs or similar programs offered by our Content Providers on the Zenlearn platform. Our Content Providers serve as the distance education providers of these programs and determine admissions, refund, and graduation or completion policies and requirements. Nothing in these Terms shall restrict the applicability to you of any institutional policies established by our Content Provider in connection with these programs (e.g., student codes of conduct); such policies shall supplement these Terms and to the extent there is a conflict between such policies and these Terms, as between you and our Content Provider, our Content Provider’s policies shall govern. Depending on the program, tuition and fee payments for these programs may be collected by Zenlearn or our Content Partners. If your payment method fails or your account is past due, we or our Content Partners may collect tuition and fees using other collection mechanisms. Tuition and fees may vary based on your location and other factors, and Zenlearn and its Content Partners reserve the right to change any tuition and fees for future semesters or equivalent payment periods at their sole discretion. Refunds may be available for paid Services as described in our Refund Policy below. You are encouraged to research and consider whether the tuition and fees required for Content Offerings align with your professional and financial goals.
Professional licensure, certification, and job requirements for various professions may vary in each state and country, and job requirements may vary by employer. Zenlearn does not guarantee licensure, certification or qualification for any profession or job on the basis of your completion of a Content Offering on Zenlearn. You are advised to research, understand and comply with the requirements in the applicable state and/or country in which you work or intend to work, and to investigate whether the Content Offering in which you intend to enroll meets your academic and/or professional needs before enrolling.
9. Modifying or Terminating our Services
We are constantly changing and improving our Services. We may add or remove functions, features, or requirements, and we may suspend (to the extent allowed by applicable law) or stop part of our Services altogether. Accordingly, Zenlearn may terminate your use of any Service for any reason. If your use of a paid Service is terminated, a refund may be available under our Refund Policy. We may not be able to deliver the Services to certain regions or countries for various reasons, including due to applicable export control requirements or internet access limitations and restrictions from governments, or for commercial or reputational reasons. None of Zenlearn, its Content Providers and instructors, its contributors, sponsors, and other business partners, and their employees, contractors, and other agents (the "Zenlearn Parties") shall have any liability to you for any such action. You can stop using our Services at any time, although we'll be sorry to see you go and any refunds will not be provided for any service terminated at your end.
10. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES AND ALL INCLUDED CONTENT ARE PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED. THE ZENLEARN PARTIES SPECIFICALLY DISCLAIM ANY AND ALL WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. THE COURSERA PARTIES FURTHER DISCLAIM ANY AND ALL LIABILITY RELATED TO YOUR ACCESS OR USE OF THE SERVICES OR ANY RELATED CONTENT. YOU ACKNOWLEDGE AND AGREE THAT ANY ACCESS TO OR USE OF THE SERVICES OR SUCH CONTENT IS AT YOUR OWN RISK.
11. Limitation of Liability
To the maximum extent permitted by law, zenlearn shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from: (a) your access to or use of or inability to access or use the services; (b) any conduct or content of any party other than the applicable Zenlearn party, including without limitation, any defamatory, offensive, or illegal conduct; or (c) unauthorized access, use, or alteration of your content or information. In no event shall Zenlearn's aggregate liability for all claims related to the services exceed INR 2000 or the total amount of fees received by Zenlearn from you for the use of paid services during the past three months, whichever is greater.
You acknowledge and agree that the disclaimers and the limitations of liability set forth in this terms of use reflect a reasonable and fair allocation of risk between you and Zenlearn, and that these limitations are an essential basis to Zenlearn's ability to make the services available to you on an economically feasible basis.
YOU AGREE THAT ANY CAUSE OF ACTION RELATED TO THE SERVICES MUST COMMENCE WITHIN 6 (SIX) MONTHS AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.
12. Export Controls
By using our Services, you are warranting that you are not located in, under the control of, a national of, or ordinarily resident in, any country that is subject to applicable Indian laws and regulations, or laws of your local jurisdiction, preventing Zenlearn from providing you access to the Services. Your location is determined by your physical location. Use of a virtual private network service, IP routing services, or other similar service for the purpose of circumventing these laws is strictly prohibited.
By using our Services, you are warranting that you are not named on, or controlled by anyone named on, any government prohibited, denied, unverified-party, sanctions, debarment, or exclusion list or export-controlled related restricted party list (collectively, “Sanctions Lists”). You will immediately discontinue your use of the Services if you, or a party exercising control over you, are placed on any Sanctions List. You also warrant that you will not export, re-export, or transfer the Services to any country against which the India has embargoed goods or services, or otherwise use the services in a manner that would be in violation of applicable laws. Notwithstanding anything to the contrary in these Terms, Zenlearn may suspend performance of or terminate any further obligations to you, effectively immediately if you are in breach of the obligations in this section or if the continued provision of our Services to you may, in our sole discretion, result in our commercial or reputational harm.
13. Indemnification
You agree to indemnify, defend, and hold harmless Zenlearn from any and all claims, liabilities, expenses, and damages (to the extent attributable to you under the applicable law), including reasonable attorneys' fees and costs, made by any third party related to: (a) your use or attempted use of the Services in violation of these Terms; (b) your violation of any law or rights of any third party; or (c) User Content, including without limitation any claim of infringement or misappropriation of intellectual property or other proprietary rights.
14. Governing Law and Venue
Except as provided below, the Services are managed by Fruitfusion Advisory LLP which is located in New Delhi, India. You agree that these Terms will be governed by the laws of the India, excluding its conflicts of law provisions.
In the event of any dispute that is not subject to binding arbitration, you and Zenlearn will submit to the personal jurisdiction of and exclusive venue in the state courts located in and serving India as the legal forum for any such dispute (except for small claims court actions which may be brought in the county where you reside).
These Terms shall not deprive you of any mandatory consumer protections under the law of the country to which we direct Services to you, where you have your habitual residence.
15. Dispute Resolution
If you reside in India or any other jurisdiction, you agree that any dispute, claim, or controversy arising out of or relating to your use of the Zenlearn platform shall first be attempted to be resolved amicably through direct communication. In such cases, you must notify the Co-founder and Designated Partner, Mr. Rohit Kumar, in writing at care@zenlearn.ai , clearly marked "Kind Attention: Mr. Rohit Kumar."
Upon receipt of such notice, the parties shall make a good-faith effort to resolve the dispute through mutual discussion. If the dispute is not resolved within 30 (thirty) days of receipt of the written notice, the matter shall be referred to mediation and conciliation in accordance with the applicable mediation laws of the State of Delhi, India.
If, after three mediation sessions, the dispute remains unresolved, either party may initiate legal proceedings. All such proceedings shall be subject to the exclusive jurisdiction of the High Court of Delhi. The parties expressly agree that arbitration shall not apply, and any legal recourse shall be pursued strictly under the laws applicable in the State of Delhi, India.
16. General Terms
Revisions to the Terms
We reserve the right to revise the Terms at our sole discretion at any time. Any revisions to the Terms will be effective immediately upon posting by us. For any material changes to the Terms, we will take reasonable steps to notify you of such changes, via a banner on the website, email notification, another method, or combination of methods. In all cases, your continued use of the Services after publication of such changes, with or without notification, constitutes binding acceptance of the revised Terms.
17. Severability & Waiver
If it turns out that a particular provision of these Terms is not enforceable, this will not affect any other terms. If you do not comply with these Terms, and we do not take immediate action, this does not indicate that we relinquish any rights that we may have (such as taking action in the future).
18. Content Providers
Our Content Providers and integrated service providers are third party beneficiaries of the Terms and may enforce those provisions of the Terms that relate to them.
19. Language
These Terms are written in English. Where Zenlearn offers translated versions, such translations are provided for convenience only. In the event of any conflict between the English version and any translated version, the English version shall prevail.
20. Children’s Privacy
If you are under the age required to provide consent in your jurisdiction, you may not use the Services unless supervised by a parent or legal guardian. In compliance with COPPA (Children’s Online Privacy Protection Act) and similar laws, Zenlearn does not knowingly collect personal data from children under the age of 13 without verifiable parental consent. If we learn that we have collected such data without consent, we will take appropriate steps to delete it.